Hospital injuries and deaths
Unsafe care is a leading cause of death
Preventable medical errors and unsafe care in U.S. and global hospitals contribute to hundreds of thousands of deaths and millions of injuries every year, according to the World Health Organization and landmark studies such as Johns Hopkins Medicine’s diagnostic error report.
What the numbers say
- In the United States, estimates put deaths from preventable medical errors at between 200,000 and 400,000 a year, making unsafe care a leading cause of death.
- Worldwide, the WHO estimates more than 3 million deaths a year from unsafe care — and says more than half of these harms are preventable.
- Diagnostic errors alone are tied to roughly 371,000 deaths and 424,000 permanent disabilities a year in the U.S., with vascular events, infections and cancers accounting for 75% of those serious harms.
- Falls are among the most common: 700,000 to 1 million patient falls occur in U.S. hospitals each year, causing around 250,000 injuries and up to 11,000 deaths.
- Other frequent harms tracked by CMS and The Joint Commission include post-operative sepsis, medication errors, pressure ulcers and surgical complications.
How incidents are tracked and reported
- Inside the hospital, standard measures such as CMS PSI 90 track pressure injuries, accidental cuts, post-surgical blood clots and in-hospital fall fractures. You can compare hospitals using CMS complications and deaths data and the Leapfrog Hospital Safety Grade.
- At the bedside, patients, families and staff can report a safety issue or accident to the charge nurse, the patient advocacy department or the hospital’s hotline. A formal incident report should give a chronological account with exact times, clear headings and the names of any witnesses.
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Health care advocates
How a hospital patient advocate can help you
Most hospitals have one or more patient advocates on staff — people you and your family can turn to with problems during your stay.
An advocate may
- Make sure you and your family know all the facts about your condition and your care.
- Give you and your family emotional support.
- Help you get copies of your medical records.
- Chase delays in tests, treatment or information.
- Work with the hospital when you have a complaint.
- Work with your employer if you face possible job discrimination because of a medical issue.
- Help you understand and deal with hospital bills and your insurance.
A friend or family helper can
- Spend time in your room, watching over you.
- Alert nurses when something is wrong or you need something.
- Make sure your questions get answered — and ask the ones you haven’t thought of.
- Take notes during doctor visits.
- Make sure you get your medicines on time.
- Research your condition and options for you.
Ideally, this helper is also the person you have named as your health care agent.
Where else to find professional support
Not every hospital has a patient advocate, but help is available elsewhere:
- Your employer may offer patient advocacy as part of your benefits.
- Your insurance company may employ advocates who can help with hospital billing problems.
- A private patient advocate can be hired to sit in on doctor visits, check your records for errors and make sure your questions are always answered.
- The Patient Advocate Foundation offers free help with medical bills and insurance appeals.
- MBHA members get hands-on help with large medical bills and claims through our Major Claim Support program.
Sources
- World Health Organization — Patient safety fact sheet
- Johns Hopkins Medicine — Serious harms from diagnostic error in the U.S. (2023)
- James, Journal of Patient Safety — A new, evidence-based estimate of patient harms (2013)
- CMS — Hospital complications and deaths
- Leapfrog Hospital Safety Grade — Errors, injuries, accidents, infections
- CDC — Healthcare-associated infections: data and statistics
- LeLaurin & Shorr — Preventing falls in hospitalized patients (NIH, 2019)
- CDC — Injury visits, Health, United States
- PatientSafety.com — How to make an incident report
- Patient Advocate Foundation
This page is for education only and is not medical or legal advice. In an emergency, call 911. See our disclaimer.
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