Choose your tier
Start free, or pick the paid plan that fits your household
Every tier is laid out below so you can compare them side by side. Free costs nothing and just gets you on our list; paid membership renews automatically each year or each month — whichever you choose below — and you can cancel anytime. Paying annually saves about 17% versus paying month to month.
Free
- Free Healthcare Survival Guide, delivered instantly by email
- Free 15-minute medical bill second look call
- Nationwide low-cost resource directory
- Occasional email tips & resources
- Upgrade to a paid tier any time
Single
- A 30-minute one-on-one introduction to the program and your benefits
- Find free & low-cost health services
- Get help paying medical bills
- Eliminate medical bills & debt
- Plus the Monthly Wellness Program, at no extra cost
Renews automatically at the same price each year until you cancel. Cancel anytime online in your member portal — no call needed.
Couple
- A 30-minute one-on-one introduction to the program and your benefits
- Find free & low-cost health services
- Get help paying medical bills
- Eliminate medical bills & debt
- Plus the Monthly Wellness Program, at no extra cost
Renews automatically at the same price each year until you cancel. Cancel anytime online in your member portal — no call needed.
Family
- A 30-minute one-on-one introduction to the program and your benefits
- Find affordable care for every member of your household
- Get help paying bills for the whole family
- Untangle medical debt before it piles up across the family
- Plus the Monthly Wellness Program for the whole family
Renews automatically at the same price each year until you cancel. Cancel anytime online in your member portal — no call needed.
Business
- A 30-minute program & benefits introduction for every enrolled employee
- A benefit employees will actually use, not another unused perk
- Real help with medical bills & insurance denials
- Priced for small teams — 3 employees and up
- Plus the Monthly Wellness Program for every employee
Donations are subject to change without prior notice. When an adjustment is needed, it’s typically driven by factors such as inflation, workforce and staffing costs, partner and vendor service fees, grant or philanthropic funding fluctuations, and regulatory or compliance costs.
MBHA is a registered 501(c)(3) health education nonprofit — free health education is the foundation of everything we do, and paid membership exists to fund that mission plus the hands-on Major Claim Support work for members who need more than our free resources. Because paid membership includes services in return — ongoing navigation support, the Quick Guides library and resource directory access — only the portion of your donation that exceeds the fair market value of those services may be tax-deductible; the rest is a quid-pro-quo payment for services. See the FAQ below for detail.
Every paid tier includes
- A 30-minute one-on-one introduction to the program and your benefits
- Access to the MBHA Healthcare Quick Guides library (digital)
- Ongoing basic navigation support — email intake, routed to the right assistance track
- Fundraising Support for medical issues insurance doesn’t cover
- Access to our nationwide resource directory — free/low-cost clinics, Rx help, dental, vision and more
- The Monthly Wellness Program, included at no extra cost
Billed separately, only when requested
- Document preparation — appeals, bill organizing, hardship letters: $20/hour, billed in 15-minute increments after the first hour.
- Service fee: 10% of net funds actually received via a grant or fundraising campaign with MBHA’s documented involvement. MBHA never holds or routes member funds.
Not ready to pay?
Start free — get the Healthcare Survival Guide
No cost, no card, no obligation — we’ll email you the guide right away, and you can upgrade to a paid tier whenever you’re ready.
For employers
Offer it as a low-cost employee benefit
A $250 one-time setup, then $50/year per enrolled employee (3-employee minimum) — most small local employers couldn’t otherwise offer this kind of support.
Why this is worth your attention:
- A concrete, practical benefit aimed at one of the more disruptive things an employee’s household can face — at a price point most employee-benefit categories cannot match.
- An employee working through an unresolved medical bill or insurance denial is dealing with a real, time-consuming problem during working hours, whether or not it shows up on a timesheet.
- A locally-run, 501(c)(3) nonprofit benefit signals that an employer is willing to help with something real, not just offer another unused perk.
Includes, per enrolled employee:
- A 30-minute one-on-one introduction to the program and their benefits for every enrolled employee
- Employee onboarding handout and an annual orientation webinar
- Employee access to Major Claim Support and the Quick Guides library
- A dedicated employer admin contact
- The Monthly Wellness Program for every enrolled employee
Read more in our full guide to offering this as an employee benefit, or download a one-page summary to share with a manager or HR contact.
Set up your business plan
Set your enrolled employee count at checkout and billing adjusts automatically — a $250 one-time setup fee plus $50/employee/year (or $5/employee/month), 3-employee minimum. Prefer we confirm enrollment with you first and invoice you directly instead? Use the form below.
MBHA is a registered 501(c)(3) nonprofit — your business plan donation funds a real employee benefit alongside the Alliance’s free community health education and outreach.
Employer questions
Is this health insurance, or a replacement for our benefits plan?
No. It is a navigation-and-advocacy benefit that helps enrolled employees use the insurance and assistance systems that already exist — it does not provide coverage itself.
Does it duplicate our Employee Assistance Program?
Most EAPs focus on counseling and referrals rather than hands-on help with medical bills, insurance denials and charity-care paperwork — the two are complementary, not overlapping.
What’s the minimum commitment?
Three enrolled employees and an annual term, priced at $250 one-time setup plus $50 per enrolled employee per year.
What does MBHA see about our employees’ health situations?
Nothing identifying. MBHA works directly and confidentially with each enrolled employee on their own bills, denials and paperwork — your dedicated employer admin contact receives enrollment and billing information only, never the details of a specific employee’s medical bills, claims or personal health information.
Questions
What’s the difference between the free call and membership?
The free 15-minute call tells you what kind of problem your bill looks like and one next step. Membership is where MBHA actually does the itemized bill review, the appeals, the charity-care paperwork and the negotiation.
What if I need help with more than one bill?
Your membership covers ongoing navigation support for your household’s medical bill and insurance issues for the full year, regardless of how many bills it covers.
Can I cancel?
Yes — cancel anytime and you won’t be billed again; a link to manage or cancel your membership is in every payment receipt, or email mbholistic@gmail.com. Any charge is refundable in full within 14 days, as long as you haven’t yet used any billable services (document-prep hours); after 14 days, or once those services begin, that charge is non-refundable and your membership stays active for the period you already paid for — there are no partial refunds for cancelling mid-period. Unless you cancel, membership renews automatically each month or each year, matching whichever billing option you chose.
What does document preparation cost?
Document preparation — appeal letters, bill organizing, hardship and assistance applications — is billed at $20/hour in 15-minute increments, and only when you request and authorize it. It is separate from your annual membership. Additional fees may apply for third-party services you choose, such as mailing, printing or platform fees.
Is there a fee for fundraising or grant help?
Only if you ask for it. If you request fundraising or grant support, a success fee of 10% applies to net funds received (gross receipts minus mandatory processing fees), only when MBHA has documented involvement, and only after the funds are received and documented. It is set out in MBHA’s separate Success Fee Agreement. MBHA never holds, receives or routes the money raised — it goes directly to you or the recipient set by the platform or funder. If nothing is raised, no success fee is owed.
Is my membership donation tax-deductible?
Generally, no — not in full. Health education is the foundation of everything MBHA does, and your membership donation helps fund that free mission — the articles, Quick Guides, resource directory and community outreach available to everyone — alongside the hands-on Major Claim Support work included with your tier. Because you receive services in return for that donation — ongoing navigation support, the Quick Guides library, resource directory access — the IRS treats this as a quid-pro-quo contribution: only the portion of your donation that exceeds the fair market value of those services may be deductible. Check with your tax preparer for your specific situation.
Included with every membership
The Monthly Wellness Program
Every MBHA member gets a complimentary Clarity Call to find their starting point, then a monthly wellness coaching email from a certified Holistic Health & Lifestyle Coach, built around a simple, approachable theme — nutrition, movement, mindfulness, nature and connection.
- A free month of community membership — accountability, group challenges and shared support
- A complimentary Clarity Call, based on availability
- Discounted rates on 1:1 coaching, group programs and wellness events
Content is educational and motivational only, not healthcare. The coach does not diagnose or treat, and no personal health data is collected through this benefit — members with clinical needs are encouraged to seek appropriate care.
Disclaimers
- Scope of Service: MBHA provides administrative support, education, and navigation services. MBHA is not a health insurance company, medical provider, law firm, or tax advisor. MBHA does not provide medical, legal, or tax advice. Any information provided is for general educational purposes and does not create a professional-client relationship (attorney-client, doctor-patient, or accountant-client).
- No Guarantee / Outcomes May Vary: MBHA cannot guarantee claim approval, reversal of denials, bill reductions, debt relief outcomes, or grant/fundraising success. Outcomes depend on insurer/provider/funder rules, eligibility, documentation, deadlines, and third-party decisions.
- Fees & Billing Authorization: Membership fees are annual. Document preparation is billed at $20/hour in 15-minute increments only when requested and authorized. Additional fees may apply for third-party services you choose (e.g., mailing, printing, platform fees).
- No Handling of Client Funds: MBHA does not hold, receive, route, or control funds raised for members. All donations and grant funds are paid directly to the member or the designated recipient determined by the fundraising platform/funder.
- Referrals & Third-Party Resources: MBHA may refer members to third-party resources. MBHA does not endorse, control, or guarantee services provided by third parties and is not responsible for their actions, availability, pricing, or outcomes.
- Limitations of Services: Services are subject to availability and may vary based on geographic location and provider policies.
- Donation Amounts Subject to Change: Membership donation amounts and service pricing may change without prior notice.
- Membership Tax-Deductibility: Paid membership includes services in return (navigation support, the Quick Guides library, resource access), so only the portion of a donation that exceeds the fair market value of those services may be tax-deductible. Consult your tax preparer for your specific situation.
See our full disclaimer for more on the educational nature of everything MBHA publishes.
Not sure yet?
Get a free 15-minute second look on your bill first — no cost, no obligation, and no pressure to join afterward.